Dual agency often isn't intentional. Perhaps you called the agency and asked to see a listing held by another firm.  You hired one of the agents as your buyer's agent, but then found that the first house wasn't the right one for your needs. Now you're looking at many other homes, including listings held by your buyer agent's firm.

Dual agents must be loyal to both the buyer and seller, so ask your agent to explain dual agency before it happens. Get all of the what-ifs. Find out exactly what you can expect from you agent should dual agency occur.

When dual agency is allowed, it must usually be agreed to in writing by all parties. Real estate laws differ, so ask about dual agency rules in your state.